Privacy & Data
Retention Policy

Scope

This policy covers all users of Penrupt.com, our book ordering and publishing enquiry forms, and related digital platforms operated by Falco Peregrinus Technologies Pvt. Ltd.

Who We Are

Penrupt is an independent publishing imprint of Falco Peregrinus Technologies Pvt. Ltd., a company headquartered in India.

Information We Collect

Personal and non-personal data collection occurs across several categories:

• Direct user provision: name, email address, phone number, institution, and communication details provided via order or publishing enquiry forms
• Order & shipping data: billing details, delivery address, and order history for individual and institutional orders
• Website & technical data: IP address, browser type, device details, cookies, and analytics
• Manuscript & content: book proposals, working titles, and related materials shared through publishing enquiries

How We Use Your Information

Data serves multiple purposes:

• Processing individual and institutional book orders
• Following up on publishing enquiries and author proposals
• Coordinating bulk order pricing and delivery for institutions
• Communicating updates, new titles, and relevant opportunities
• Improving user experience through analytics and feedback
• Ensuring compliance, security, and fraud prevention
• Fulfilling contractual and legal obligations

Legal Basis for Processing

Where applicable under law (including GDPR and the DPDP Act), we rely on:

• Consent for marketing updates and new title announcements
• Contractual necessity for order fulfilment and publishing agreements
• Legitimate interests for analytics and service improvement
• Legal compliance for financial or tax records

Data Retention

Personal data retention follows necessity principles:

• Active orders / authors: data retained while orders or publishing engagements are in progress
• Enquiry data: retained up to 24 months post-response, then anonymised or securely deleted
• Marketing data: retained until unsubscribe or consent withdrawal
• Legal / financial records: retained per Indian law requirements

After retention periods conclude, data is anonymised or permanently deleted.

Sharing & Disclosure

Data sharing occurs only in specific circumstances:

• With trusted third-party service providers (printing, shipping, payment processing, analytics)
• With institutions engaged in bulk order coordination for agreed purposes
• When required by law, regulation, or legal process

Cookies & Tracking

Browser cookies serve multiple functions:

• Improving functionality and user experience
• Analysing site usage and performance
• Enabling certain features such as form pre-fill and preferences

Browser settings allow cookie disabling, though some features may not function properly.

Your Rights

Depending on applicable law, you have rights to:

• Access personal data held about you
• Request corrections or updates
• Withdraw consent for communications
• Request data deletion (except where retention is legally required)
• File complaints with relevant data protection authorities

Security

Industry-standard protective measures include:

• Encryption of data in storage and transmission
• Role-based restricted access
• Regular monitoring and audits

While no system achieves complete security, we continuously work to protect data against unauthorised access, loss, or misuse.

International Users

Data accessed from outside India may be processed and stored in India or other jurisdictions where Falco or its providers operate.

Updates to This Policy

Policy updates may occur periodically, with the Effective Date reflecting the most recent version. Continued use of Penrupt.com constitutes acceptance of the updated policy.

Contact Us

To exercise your rights or for any privacy-related queries, contact us at: